Health & Human Services Research, Brand & Website Redesign
UX Design
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User Interviews
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Brand Workshops
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Design Systems
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Accessibility Compliance
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UX Design | User Interviews | Brand Workshops | Design Systems | Accessibility Compliance |
Health and Human Services
Improving the health, safety, and well-being of America.
Role
Senior UI Designer
Team
Creative Director
UI Designers
Product Owners
Project Managers
Developers
Content Strategists
Timeline
6-12 months
Tools
Skills Used
Strategic Design Sessions
Brand & Marketing Design
Wireframing & Prototyping
Development Handoff & QA
Stakeholder Interaction & Management
Design Systems
Key Results
Sketch
Adobe XD
Miro
Mural
Microsoft Teams
Jira & Confluence
Updated website to United States Web Design System
Identified key crisis points during the pandemic and execute on resources made available to the public
User Personas & Flows
Through surveys and user interviews with key users amongst the healthcare system, I was able to identify specific personas that use the Human Health and Services (HHS) website in their daily use. Each having their own needs for what information was available on the site. From there I was able to build out those journeys into user flows to help improve and build on the current UX structure of the website.
Building the Design System
Alongside the research, I spearheaded the building and implementation of the design system. Having worked directly with the United States Web Design System (USWDS), I had a wide knowledge and experience base in properly leveraging the system and building it out alongside my talented development team in Drupal.
Key Highlights:
✅ Website Audit
✅ Identifying which components could be transferred
✅ Implementing tokens as the base (for color and typography)
✅ Updating components promptly to follow the guidelines for web standards & accessibility
Final Designs
Through identifying components and establishing the basis of the design system, including branded elements such as color, typography, spacing and components, we were able to launch the update to the website improving on branding consistently, mobile usability, accessibility and web standards.
